- City of Kyoto Visitors Host -

Kyoto City Tourism Association (hereafter “Our association”), by managing the City of Kyoto Visitors Hosts search site “Clematis” (hereafter “the Site”), will be responsible for the proper handling of personal information based on the following.

Article 1 — Definitions of Terms

1.“Guests” are defined as any individuals or corporations including tourism operators that use the Site to search or submit inquiries to City of Kyoto Visitors Hosts.

2.“Guides” are defined as any City of Kyoto Visitors Host and National Guides that uses the Site to transmit information.

Article 2 — Collected Personal Information

Our association collects such personal information as name, e-mail address, telephone number, gender, and address when Guests or Guides register as users of the Site.

Article 3 — Purpose of Use of Personal Information

Personal information entrusted to Our association is used only for the operation and related purposes of the site.

Article 4 — Disclosure of Personal Information to Third Parties

Our association does not disclose personal information to third parties except in the following cases.
(1)With the consent of the individual
(2)When outsourcing all or part of the handling of personal information to an outside merchant within the scope necessary to achieve the purpose
(3)When required or permitted based on the laws and regulations of the court, administrative agencies, etc.
(4)If disclosed in such a way that personal identification is not possible

Article 5 — Management of Personal Information

Our association safely manages personal information by taking actions to prevent leakage, loss, tampering, etc. SSL (Secure Sockets Layer) encryption is performed for personal information acquired through the site with the aim of ensuring safety.

Article 6 — Consenting to Data Handling

Users, by consenting to this privacy policy, agree to have their personal information handled by Our association, and our association, based on that agreement, will handle the users’ data. In the event that a person less than 16 years of age uses this service, a guardian must agree on their behalf, or upon getting a guardians’ permission, the person may consent to the terms of using this service. Users are able to revoke this agreement at any time. To do so, please contact Our association at [email protected]

Article 7 — Data Retention Period

Our association will retain users’ data for as long as it is necessary for the purpose of providing service to users. However, in the event the data is no longer needed, it will be promptly deleted.

Article 8 — Cookie Policy

Clematis uses cookies. By continuing to use the Site, you consent to the use of cookies as detailed below.

What are cookies?
Cookies are text files containing small amounts of information that are sent to your web browser when you visit a website. Cookies are stored on your computer (or other internet-enabled device, such as a smartphone or tablet) and enable the website you visited to remember your actions and preferences (such as login, language, and other preferences) over a period of time, so you don’t have to keep re-entering them when you return to the Site or browse from one page to another.

Cookies usually contain the name of the website from which the cookie originates, the “lifetime” of the cookie (i.e. how long it will be stored on your device), and a value, which is usually a randomly generated unique number.

Cookies can be "persistent" or “permanent,” meaning that they stay on your computer or mobile device when you go offline; or they can be “session cookies,” which are deleted as soon as you close your web browser.

A server cannot find out a user’s name or email address, or anything about a user’s computer through the use of cookies.

How does the Site use cookies?
We use cookies to track and better understand how users interact with the Site so that we can analyze its performance and make future improvements.

Third-party cookies
The Site uses cookies that provide information to social media and data analysis partners such as Google. Each partner may use this information in combination with other information a user has provided directly to each partner on their respective platforms.

We use Google Analytics, for example, to analyze anonymous, aggregated data statistics about traffic to the Site. With this data, we can better understand things like which pages our visitors read the most, which helps us to optimize the Site and offer more relevant content to our visitors in the future.

What cookies does the Site use?
Performance Cookies: Google Analytics, which compiles anonymous statistical information about how users interact with the Site.

User cookie management
As a user of the Site, you have the right to withdraw your consent for the use of the aforementioned cookies at any time. Please be aware that should you choose to disable cookies via your browser, you may not be able to use all of the features available on the Site. Disabling cookies will also not delete pre-existing cookies stored in your browser. To delete these, please refer to your browser’s settings and help pages.
If you have any questions about this privacy policy, please contact Our association at [email protected]

Learn more about cookies
To learn more about the following third-party cookies, please visit the links to their respective websites below.

・Google Analytics
“Security and privacy in Universal Analytics” (https://support.google.com/analytics/answer/2838718?hl=en )
“Google Analytics opt-out browser add-on” (https://support.google.com/analytics/answer/181881?hl=en&ref_topic=2919631 )
For more about cookie usage by Google products, such as YouTube and Google Maps:
“Types of cookies used by Google” (https://policies.google.com/technologies/types )
“How Google uses your personal information” (https://privacy.google.com/your-data.html )

Article 9 — Revision of Privacy Policy

Our association reserves the right to revise any aspect of the Privacy Policy without the consent of Guests or Guides. Any changes to the Privacy Policy will be effective from the time said changes are posted on the Site.